Monthly Remote Customer Service

Monthly Remote Customer Service. Professional, Bilingual, Fully Managed.

Feeling overwhelmed managing everything on your own?
Are you constantly answering customer messages, struggling to resolve complaints on time, or losing potential clients due to poor response rates? Does it feel like you can’t even take a break without risking your brand’s reputation?

Stop babysitting your business. Let a professional manage your customer service channels, resolve complaints, follow up with leads, and support your brand while you take a breather, or scale with confidence.

This Monthly Remote Customer Service package is designed specifically for busy founders and small business owners like you. With this service, you can hand over your customer service function to a trained, bilingual (English & Arabic) customer service professional, without hiring full-time staff or worrying about quality.

What You Get:

• Fully Dedicated Support Professional: We match you with a vetted remote customer service specialist who works under your direction and according to your policies and brand voice.
• Multi-Channel Coverage: Your customers will be responded to promptly across chat, email, direct messaging, and phone calls.
• Inbound & Outbound Call Handling: Including complaint resolution, follow-up calls, order inquiries, and basic telemarketing (if needed).
• CRM & Ticketing Logs: All interactions are tracked, reported, and logged for full visibility.
• Weekly Updates & Issue Tracking: So you’re always in the loop, without being stuck in the loop.
• Adaptable to Your Needs: You train them once, and we take care of the rest.

Why It Works

• Your business is managed professionally when you can’t be there.
• Customers feel heard, supported, and respected; on your behalf.
• You gain time and energy to focus on growth, strategy, or simply rest.

This service is ideal for:

• Solo entrepreneurs and growing teams
• Businesses with regular customer inquiries or order issues
• Brands who want to improve customer satisfaction without overhead

Language Support:

Service provided fluently in both English and Arabic.

Important Note:

Clients are required to provide product training and share their customer service policies and tone of communication guidelines with their assigned customer service professional, upon assignment to ensure best service.

Your business deserves better than burnout.
Delegate your customer service and free your time to grow your brand professionally.